Headway Provider Portal Guide
Your plain-English guide to the Headway provider portal
Step-by-step help with Sigmund login, credentialing, payouts, insurance and claims – written for therapists, psychologists and prescribers.
Login guide → Start credentialingLooking for the official login? Go to sigmund.headway.co. We never ask for your password.
Start here
New to Headway? Follow these guides in order.
Browse by topic
Everything is organised into five sections.
Go deeper
Detailed guides for Medicare, coding, telehealth and groups.
Frequently asked questions
Quick answers before you dive in.
Is this the official Headway website?
No. Headway's official website is headway.co and the provider portal is sigmund.headway.co. This is an independent informational site.
Can you help with my Headway account?
We cannot see or change any account. For credentialing, payments or client questions, contact Headway support inside Sigmund or through the Headway Help Center.
Does Headway charge providers?
Headway says it does not charge membership or platform fees. It keeps a share of each session payment.
When does Headway pay providers?
Twice a month, on the 15th and on the last day of the month, for sessions you have confirmed.
How we write these guides
Every article is checked against Headway’s public Help Center and official announcements, with sources linked at the end. Policies change, so each guide shows when it was last reviewed. We are not affiliated with Headway, Inc.